FAQs About AfterPay

EASY CHECKOUT

Select Afterpay as your payment method in checkout. All you need is your payment card to sign up. Must be 18 or older and meet eligible criteria to qualify.

PAY IN 4 PAYMENTS

Pay for your purchase over four equal installments due every two weeks.

ZERO INTEREST

No additional fees when you pay on time. Payments are automatic every two weeks—no need to remember to submit payments.

FAQ's

Installments by Afterpay is a service that allows you to make purchases now and pay for them in four equal payments made every 2 weeks without any interest.

Simply shop online and add items to your shopping bag and checkout as normal. At the checkout choose Installments by Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details, as usual, returning customers simply log in to make their purchase. It’s that easy! Please note that all items in your shopping bag must be eligible for Installments by Afterpay. A minimum purchase amount may apply and you must meet additional eligibility requirements to qualify.

Installments by Afterpay can only be applied to purchases made on www.shandraward.com/shop.

Installments by Afterpay is only available to customers with a US billing address within the US and a US mobile phone number. Customers with international billing addresses will not be able to set up an account with Afterpay.

All customers are required to make their first payment at the time of purchase, with the remaining three payments deducted automatically every two weeks from your chosen payment method. If you choose to make additional payments before your scheduled pay dates, you may do so through your Afterpay account. You can log in to your Afterpay account to view your payment schedule and make a payment before the due date if you choose to do so.

If funds are not available or you otherwise do not make your payment when it is due, late fees may apply. Click here for complete terms.

Afterpay orders are delivered as per our standard shipping timeframe after you complete your order online. Visit our shipping page for more information by clicking here.

Yes, transaction value limits apply to purchases made on www.shandraward.com/shop using Installments by Afterpay.

Afterpay is not available on purchases of gift cards, alcohol, custom furniture or Buy Online Pick Up In-Store products. If you are purchasing these products along with Afterpay eligible products, you will need to place two separate orders.

If you have changed your mind, you can return your Afterpay purchase by mail for a refund. Please check that your return or exchange meets our Return Policy here. Afterpay will be notified of your return and will process the appropriate refunds. Please do not return your purchase to Afterpay. If you believe there is fault or concern with your Afterpay purchase payment, please contact Afterpay customer support at info@afterpay.com

If you would like to know more about Afterpay, visit the Afterpay website www.afterpay.com for a comprehensive list of FAQs, terms as well as Afterpay’s Privacy Policy which can be found at https://www.afterpay.com/privacy-policy. If you have any questions about your Afterpay account, please contact Afterpay directly via webform at https://help.afterpay.com/hc/en-us/.